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Frequently Asked Questions

Can I use Saya® products while pregnant?

Our products are breastfeeding and pregnancy safe, however we recommend consulting your doctor first before use.

Do you use preservatives in your products?

We use natural preservative systems to extend the shelf life of our products. These are used in extremely low percentages, and do not pose a threat to the skin.


A broad spectrum preservative effective against yeasts and molds. Naticide is naturally derived fragrance mixture that has a sweet vanilla/almond-like scent, and this remains in the end formulation. Naticide ® is a Trade name of Sinerga. It is not acceptable for use on our product label’s ingredient list. The correct INCI name for our label, when using Naticide ® is ‘Parfum’ or ‘Fragrance’.


Natural antimicrobial peptide originally derived from lactic acid bacteria. Restricts the growth of micro-organisms.


Potassium sorbate is a mild, yet effective preservative. It is the potassium salt of sorbic acid. Potassium sorbate inhibits moulds, fungus and some bacteria. Therefore it is best used as a co-preservative. It as an alternative to parabens and it also works well in conjunction with other natural preservatives.


A key component in our preservative system as it is an effective agent for the prevention of fermentation. 


Sorbic acid and its salts, such as sodium sorbate and potassium sorbate are antimicrobial agents often used as preservatives in food and drinks to prevent the growth of moldyeast, and fungi. In general the salts are preferred over the acid form because they are more soluble in water, but the active form is the acid.

What is used to fragrance the products?

We use a wide range of very high quality essential oils. These essential oils not only provide a beautiful fragrance to the product they also carry powerful therapeutic properties. 

Fragrance or Fragrant oils carry no therapeutic properties at all they are a synthetic ingredient that provides only a strong fragrance and used at a very low percentage generally 1% to achieve a strong scent.

Do your products contain parabens?

All of our products are Paraben Free!

Do Saya products contain animal derived ingredients? Are they suitable for vegans?

Saya® products do not contain animal derived ingredients and are suitable for vegans! We are strongly against using any animal derived or animal tested ingredients in any of our products. Saya® products only contain plant derived, natural ingredients.

Are Saya products tested on animals?

No. Saya is strongly against the use of animal derived ingredients and using ingredients that has been laboratory tested on animals. We are certified with Choose Cruelty Free.

Do any of your products contain a SPF?

Saya products do not carry a sun protection factor. We advise to use either zinc or a sun lotion with a minimum SPF30+ when exposed to the sun. 

I have coloured treated hair, can I use Saya shampoos and conditioners?

Yes, our hair care range is ideal for colour treated hair as it is very gentle on the hair and helps to maintain colour and restore lustre. 

How long do Saya products last once opened?

Our products last 12 months from opening. 

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