Orders over $150 qualify for FREE standard shipping in Australia.
*At the moment the AusPost delivery network is experiencing some extensive delays due to impacts caused from heavy rain and flooding in Western Australia. We have been advised that delays of up to 3 weeks can be expected for all orders travelling to WA from QLD.
*We offer Standard and Express Shipping at flat rates or calculated at checkout. Rates are based on weight. Please ensure you are aware of shipping times before making your selection. Standard International will be sent via sea freight (COVID-19 related).
We do not currently send to Europe or the United Kingdom.
*International Shipping Disclaimer International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. Saya has no liability to cover these charges. We are unable to provide you with the exact amount of the charges as we are not aware what these may be. Your order confirmation details show only the amount collected by Saya Skincare, please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded. If you don't receive your package within several weeks, check with your local post office and local customs office as they could be holding your package for payment of duties.
Standard: 2-5 days Express: 1-2 days
*The AusPost delivery network is experiencing delays due to impacts caused from heavy rain and flooding across the East Coast & Western Australia.
Standard: Up to 20 days AusPost Express: 5-10 days
USA & Other Destinations
Standard: 9-12 days Express: 5-8 days
We offer same day shipping if you placed your order before 3pm! During busy periods, including Christmas & Sale periods, this may be extended. Please ensure if you require your shipment quickly, opt for Express!
In the very unlikely event that your products arrive damaged, please contact us within 7 days of receiving your order at firstname.lastname@example.org. We will provide a full replacement of products.
*We require photographic evidence in the event of this occurring.