Noosa, QLD | Full-time | Reports to Founder

Saya Skincare is growing, and we’re looking for a high-performing, commercially-minded General Manager to lead the business through its next phase of growth.

This is a senior leadership role, responsible for overseeing the day-to-day operations, driving performance across all departments, and ensuring the business runs efficiently and profitably. You’ll manage the team, lead strategic initiatives, and bring the structure and accountability needed to support sustainable growth.

What you’ll be responsible for

Business Operations

• Full oversight of daily operations across all departments
• Lead marketing, wholesale, eCommerce, logistics, and customer service functions
• Identify and implement process improvements to drive efficiency and reduce costs
• Oversee supplier, freight, 3PL, and manufacturing relationships

Sales & Growth

• Drive revenue across retail, wholesale, and international channels
• Set KPIs and sales targets — and ensure they’re achieved
• Lead business development efforts to scale through new partnerships and stockists
• Monitor profitability, margins, and ROI across the business

Marketing Oversight

• Guide a small but growing marketing team
• Oversee campaign planning and performance to ensure brand growth
• Collaborate on product launches, promotional calendars, and content strategy
• Ensure brand visibility in key markets and across all touchpoints

Team Leadership

• Manage and support the full team including warehouse, customer service, and marketing
• Create clear structure, accountability, and direction across roles
• Run team meetings, set priorities, and maintain team momentum
• Foster a high-performing, engaged, and aligned team culture

Who you are

• An experienced business leader with a strong track record in managing operations and driving growth
• Commercially focused and confident setting and managing sales targets
• A clear communicator and confident team leader who brings accountability and clarity
• Proactive, strategic, and able to identify both risks and opportunities
• Background in product-based businesses preferred — ideally beauty, wellness, or lifestyle
• Comfortable working in a fast-paced, entrepreneurial environment

Why This Role

Saya is an established brand with a loyal following and strong foundations. We're now building the team and structure to support the next stage of growth — and this role is key to that vision.

You’ll play a critical role in leading the business, delivering results, and building a team culture that supports long-term success.

This is an onsite role do not apply if you are after hybrid or working from home.

APPLY HERE.

Noosa, QLD | Casual | Reports to Founder

Accounts Manager

Noosa, QLD | Skincare & Wellness Industry

Saya Skincare is a growing natural skincare brand based in Noosa, committed to conscious beauty and high-performing botanicals. We’re looking for an experienced and detail-oriented Accounts Manager to join our passionate team on a casual basis — just one day per week.

This role is perfect for someone who is confident working independently and enjoys managing the financial side of a creative, fast-paced business.

What You’ll Do:

• Oversee and manage accounts payable and receivable
• Bank reconciliations and monthly reporting
• Process payroll and superannuation
• Maintain accurate financial records in Xero
• Support BAS and end-of-year preparation with external accountants
• Liaise with suppliers and internal team regarding payments and invoicing
• Assist with budgeting and cashflow reporting where needed

Who You Are:

• Experienced in a similar bookkeeping/accounts role
• Proficient in Xero and confident with business accounting
• Highly organised and detail-driven
• Able to work autonomously and communicate clearly
• Ideally experienced in retail, ecomm, skincare or product-based businesses

The Details:

• 1 day per week (flexible weekday)
• Based in Noosa – work on-site with a relaxed, purpose-driven team
• Competitive hourly rate
• Opportunity to grow with the brand

If you’re looking for a flexible part-time role in a beautiful industry and environment — and love working with purpose-led brands — we’d love to hear from you.

Apply now with your CV and a short cover letter to careers@sayaskin.com