Shipping
COVID-19 UPDATE FOR INTERNATIONAL ORDERS
All orders sent with Standard Shipping are currently facing extended delays. We ship all Standard International orders with AusPost, and these are now being sent via sea freight due to international flight shortages. These may take up to 2 months to arrive to you. Please consider using Express if you want to receive your order quickly. We send all international express via DHL, TNT or Fedex.
How much will shipping cost?
Free Shipping
We offer free shipping on all Australian orders over $150!
Australian Shipping
Standard shipping: $10
Express shipping: $15
International Shipping*
We offer Standard and Express Shipping at flat rates or calculated at checkout. Rates are based on weight. Please ensure you are aware of shipping times before making your selection. Standard International will be sent via sea freight (COVID-19 related). We send all international express via DHL, TNT or Fedex.
How long will it take?
Australian Domestic
*Due to the second wave of Covid-19 in Victoria, the Government has implemented all essential service businesses to reduce their workforce by 30%. This has impacted Australia Post, Couriers Please and Fastway and while they are all still delivering there will be some delays to this region due to the decreased workforce on the ground.
Usually 1-4 days to areas on the East coast. Please allow for extended delivery times to suburbs on the West coast.
New Zealand
Standard: Up to 2 months due to COVID-19
AusPost Express: 14-20 days
DHL Express: 3-6 days
All other international customers
Standard: Up to 2 months due to COVID-19
Express: 3-6 days
When will my order be processed?
All orders placed before 12pm will be processed for same day shipping.
If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday - Friday).
If my shipment arrived damaged, what should I do?
Please contact us at our Noosa outlet 07 54424667 immediately and we will provide a full replacement of products.